It’s Electric!

When we first moved into our new house, we discovered something weird in the electrical system. Most of the time, everything worked great. But in the few times we got prolonged periods of rain, the garage door opener quit working. Since we use our garage to store a car rather than filling it with junk, this was a major problem.

Through some experimentation we discovered two things: 1) the garage door opener was on the same circuit as the part of the master bathroom, and 2) the GFCI outlet in the master bath was tripping upline of the garage door opener. Resetting the GFCI outlet, sometimes only after multiple attempts, restored power to the garage door opener, at least for a time. Until a couple days passed with no rain, the GFCI kept tripping. Once everything dried out, the problem went away, so we ignored it over the summer. This kind of problem, whatever it was, lay well beyond my expertise or willingness to learn, lest I receive a painful and possibly deadly lesson. The past weekend’s rains made the problem worse than I’ver ever seen, so I finally contacted an electrician.

The one I contacted was Milestone Electric. Overall I was impressed. Overnight I submitted my request online, of course, and an employee called me the minute the office opened on Tuesday and scheduled an appointment for lunchtime the same day. Two more phone calls kept me informed regarding the electrician’s arrival time, and he arrived within the specified two-hour window and got to work. He suspected bad and possibly conflicting GFCI outlets and possibly a leak on an exterior outlet, so he replaced all three. So far everything seems to work great. The price was higher than expected, but at least it’s done, and I didn’t burn off my eyebrows trying unsuccessfully to fix it myself.

Dynamic Pricing for Hockey Games?

As you probably know, hotels, airlines, and car rental companies (among others, I’m sure) use sophisticated techniques to price their products according to changing market demands (read: the price people are willing to pay at the time of purchase). A hotel room in Vegas on New Year’s Eve is much more expensive than the same room on Tuesday night in September. Why? Demand is higher on the holiday, so the hotel can get away with charging more. For somewhat different reasons, a last-minute airline ticket from DFW to BOS is probably much more expensive than the same seat purchased three months in advance. Why? Anyone buying a last-minute ticket is somewhat desparate to fly and willing to pay more, much more so than a price-sensitive vacation traveler who buys theirs months ahead. It’s no fun for the customer, but it makes the business a lot more money and allows them to sell lower-demand products at a discount (think $49 rooms at Monte Carlo on Tuesday night).

The Dallas Stars are trying this concept with hockey tickets. I never considered the possibility, but now I’m wondering why no one tried it before. My friend Colin is SVP of marketing for the Stars and gave one journalist an interesting interview on the new plan. In a nutshell, tickets to the Saturday night Red Wings game will be more expensive than tickets to the Monday night Kings game. The Kings game might actually cost below average since demand for those tickets is lower than average. As conditions change (teams get hot or cold, opponents’ star players get hurt or return, etc.), ticket prices adjust accordingly. The new plan should produce more revenue overall and fuller seats for the Stars, good bargains on some games, and a diminished market for scalpers.

What do you guys think? To me, it seems like a good idea. As Colin says in the article, it’s a way to better match the demand to the available seats. The fans get more of a say regarding how much they are willing to pay. They can get better seats for a less popular game. They also have a better shot at actually getting tickets to a highly popular game since the higher prices will convince some of the fans to watch from home instead. If this scheme works for the Stars, it’s highly possible that other hockey organizations and other sports will follow suit.

Happy Birthday, Reagan!

Reagan’s offical birthday was on Tuesday, but the party is today. It’s hard to believe BOTH our kids are already a year old. They have grown so much in such a short time. It seems like just a few months ago Reagan was a cute little non-moving lump that we could swaddle and snuggle. Now we can’t stop her from pacing back and forth in the playroom pushing the toy lawnmower with a huge smile on her face. Happy birthday, sweet girl!